By acting with honesty and integrity and holding ourselves to high standards we aspire to earn the trust of the global community, our investors, customers and regulators. Observing our Code of Conduct is vital for us in order to be a jewellery brand that achieves sustainable success through ethical behaviour and standards.

The Code sets out our ethical commitment, standards of behaviour and conduct to which we expect the entire RAFFAELLA MANNELLI  organization to adhere to. RAFFAELLA MANNELLIs commitment to ethical business practices means that we conduct business lawfully, appropriately and with honesty and integrity by adhering to applicable laws and regulations, exercising sound judgment and taking actions to minimize our environmental impact on the planet. The Code provides you with the basic compliance framework to guide you through RAFFAELLA MANNELLI’s core values and may not address every conceivable situation. The success of the Code depends on each one of us using our best judgment to navigate what can sometimes be a complex and challenging environment and seeking advice as appropriate. Every employee is accountable for ensuring that the Code is at the centre of all we do across all of our business areas. Our reputation is one of our most precious assets and once it is damaged or lost, it is very difficult to restore. With that in mind, if any employee is aware of any actions that potentially violate the Code, or which may put RAFFAELLA MANNELLI or its reputation at risk, we depend on you to speak up. RAFFAELLA MANNELLI prohibits retaliation against anyone who makes a good faith report of potential misconduct, unethical behaviour or potential violations of law or policy and anyone who assists or cooperates in an investigation of such concerns. It is the responsibility of every employee to read, understand and comply with the Code and seek guidance when appropriate. So please take your time, get to know our Code and remember – if you have any doubts or questions, seek guidance from any of the resources outlined in th
At RAFFAELLA MANNELLI, we are committed to fostering and maintaining a culture based on the following aspirations. EXERCISING HIGH ETHICAL STANDARDS: Adhering to our ethical business practices by conducting business responsibly with integrity is paramount. Exercising decisions that are honest and ethical should be at the forefront of everything we do. SAFEGUARDING OUR BRAND: The strength and integrity of our brand is a fundamental asset for RAFFAELLA MANNELLI. Safeguarding our reputation by building trust and treating everyone with respect from our employees to our customers and business partners is essential. INCREASING SUSTAINABILITY: Sustainability and responsible business practices have been a part of our business model since the very beginning. We are continuously implementing new measures across our value chain from procurement and crafting to our environmental impact. RAFFAELLA MANNELLI’s success is dependent upon everyone’s respect for our aspirations. We make these commitments to ourselves, our investors and our customers.
RAFFAELLA MANNELLI  requires every person within the organization to adhere to both the letter and spirit of the Code as well as all underlying applicable policies, standards and procedures (“Policies”). We also expect those who we conduct business with to share and observe these same values. When you are hired, and periodically thereafter, you will be requested to acknowledge that you are aware of, understand and agree to comply with this Code and our Policies. Regardless of such acknowledgement, this Code and our Policies will be deemed to apply to you as a condition of your employment. It is the responsibility of every employee and the Board to read, understand and comply with RAFFAELLA MANNELLI’s Code and underlying Policies and to seek guidance when appropriate. Failure to comply with the Code and its underlying Policies may lead to disciplinary action up to and including termination of employment. Every supplier, vendor, business partner, franchisee and distributor is accountable for ensuring that the applicable Code of Conduct and if relevant, Franchisee Operations Manual, is adopted into their policies and procedures and implemented and practiced by their employees, outsourced functions and any sub-suppliers. Any breaches of the applicable Code of Conduct or applicable Franchisee Operations Manual may result in action up to and including the termination of any contracts or agreements with RAFFAELLA MANNELLI as legally permitted
RAFFAELLA MANNELLI’s commitment to acting with integrity means that everyone is accountable for their actions and will be held responsible for any improper or illegal acts. Acting ethically also means that everyone is accountable for exercising sound judgement and making the best possible decisions by doing what is morally sound and not just what is legal. Whenever there appears to be a conflict between the Code and local laws or regulations, the more restrictive requirements apply. Whenever you are faced with questions that go beyond those addressed in the Code, you should follow both the spirit of the Code and RAFFAELLA MANNELLI’s  Employees will naturally look to their managers to lead by example and demonstrate how to comply with the Code. This is why managers are expected to ensure that the Code is at the centre of their daily activities as well as the activities of all their direct and indirect reports. RAFFAELLA MANNELLI strives to ensure a culture of honest and ethical conduct and acting in accordance with the Code is vital for us in order to honour our commitments and achieve our goals. Managers are responsible for creating an inclusive, diverse, nondiscriminatory, harassment-free and non-retaliatory work environment that attracts and retains the most talented employees and enables their teams to embody RAFFAELLA MANNELLI’s values. Managers must act with honesty and integrity and inspire trust. At the same time, they must diligently supervise the activities and conduct of their direct and indirect reports as well as adopt an appropriate controls environmenlicies. FOR THEIR business areas.
RAFFAELLA MANNELLI continuously strives to create an inclusive, open, brand led and performance driven organisation, benefiting from a diverse group of high performing people. The collective sum of the individual differences, life experiences, knowledge, creativity, self-expression, core capabilities and talent that our people invest in their work represents a significant part of our culture.
RAFFAELLA MANNELLI is committed to fostering, cultivating and preserving a culture of diversity and inclusion. By committing to equal rights and opportunities for all of our people and by basing all hiring and promoting on performance. We each have a role and expect all employees to shape the diverse and inclusive world we want and are committed to continuously strive towards creating an inclusive organisation where everyone’s voice is heard. DIVERSITY & INCLUSION RAFFAELLA MANNELLI prohibits discrimination or any other unsuitable behaviour that does not respect the dignity of our employees and the communities in which we operate. Specifically, RAFFAELLA MANNELLI will not tolerate any form of physical, verbal, sexual, racial, psychological or any other form of discrimination, abuse or harassment on the basis of: race, religion, color, sex, sexual orientation, national origin, ethnicity, age, marital or parental status, disability, pregnancy or any other characteristic protected by applicable law. We work to ensure a respectful and transparent environment and do not accept harsh, degrading or intimidating treatment in any form.
RAFFAELLA MANNELLI’s activities impact the lives of thousands of people around the world and across our value chain. We acknowledge our responsibility to respect human rights and we commit ourselves to a proactive approach to advancing these rights. RAFFAELLA MANNELLI's Human Rights Policy, its underlying guidelines and our due diligence efforts lay out our approach, which is in alignment with the UN Guiding Principles on Business and Human Rights and the core conventions of the International Labour Organization (ILO). We respect human rights throughout our value chain and work diligently to avoid causing or contributing to adverse impact on people, communities and society.
RAFFAELLA MANNELLI recognises that our actions have positive as well as negative effects on our surroundings including the environment. We are committed to protecting the environment and work continuously to minimise the environmental footprint of our operations by seeking new ways to reduce our consumption of resources, our emissions and our waste. We live up to our environmental commitments to the UN Global Compact and the Responsible Jewellery Council. Further, we wish to influence and inspire our own supply chain and the entire jewellery industry to take similar measures.
Confidential and proprietary information (“Confidential Information”) is generally defined as any non-public information that could be of use to competitors or harmful to RAFFAELLA MANNELLI our suppliers, vendors, franchisees, and other business partners if disclosed. Confidential Information can be written, oral or electronic and includes a wide variety of information such as strategic initiatives, targets, pricing and employee information. When in doubt, you should assume that all information you receive is Confidential Information. You are not allowed to disclose any Confidential Information received during or after your employment at RAFFAELLA MANNELLI to anyone not employed by RAFFAELLA MANNELLI. Confidential Information may only be disclosed to third parties if permitted in writing or if disclosure is required by law.